Quick start

1. Get a computer with Chrome, Edge or Opera, two USB data cables, a charged controller and your console.
2. Update the firmware in Updater. Steps: update-firmware.
3. Plug PROG into your computer and connect the Zen in Studio. Steps: connect-pc.
4. Pick scripts in Scripts, then press Program in Studio. Steps: program-scripts.
5. Check your controller is supported: controller-list.
6. Not on PS5? With PROG still plugged in, set the output protocol in Zen Studio. Values: output-protocol.
7. On PS5, set up Zen Link or the bypass with ps5 instead, then skip to step 12.
8. Unplug the Zen from your computer.
9. Plug CONSOLE/PC into your console. The short cable is best.
10. Plug the controller made for your console into A1 and wait a few seconds for it to sync. Wireless: wireless.
11. Controller from another console? Leave the matching one in A1 the whole time as the AUTH controller and plug yours into A3.
12. Watch your TV, not the Zen, while you test.
13. Push the left stick in a console menu. The highlight should move straight away.
14. Press confirm, then back. Both should work.
15. Start a game and try every input: both sticks, face buttons, D-pad, bumpers and triggers.
16. Nothing reacts? Make sure the controller made for your console is in A1.
17. Still stuck? Ask in Support Chat.