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hard-reset

Hard reset

Wipes every script and setting on the Zen.

  1. Unplug everything from the Zen.
  2. Hold P1 and P2, the big blue buttons either side of the screen.
  3. Still holding, plug the CONSOLE/PC port into your console or PC.
  4. Keep holding until the lights flash red, green, blue (at least 4 seconds).
  5. Let go once the gear logo shows on the screen.
  6. Plug the PROG port into your PC and connect it in Studio.
  7. Firmware not the latest? Update it in Updater.
  8. Program your scripts back in Studio.

Screen blank or no lights? Ask in Support Chat.