hard-reset
Hard reset
Wipes every script and setting on the Zen.
- Unplug everything from the Zen.
- Hold P1 and P2, the big blue buttons either side of the screen.
- Still holding, plug the CONSOLE/PC port into your console or PC.
- Keep holding until the lights flash red, green, blue (at least 4 seconds).
- Let go once the gear logo shows on the screen.
- Plug the PROG port into your PC and connect it in Studio.
- Firmware not the latest? Update it in Updater.
- Program your scripts back in Studio.
Screen blank or no lights? Ask in Support Chat.